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CUSTOMER BACKGROUND - MARINE ATLANTIC

Marine Atlantic is a federal crown corporation which provides a constitutionally mandated passenger and commercial marine transportation system between the Island of Newfoundland and the Province of Nova Scotia. Its fleet consists of three passenger vessels, including the MV Leif Ericson, with a capacity to carry 500 passengers and 300 passenger vehicles, and Canada's two largest ferries namely the MV Caribou and the MV Joseph and Clara Smallwood. Each of these larger vessels has a capacity of 1,200 passengers and approximately 350 passenger vehicles.

COMMUNICATIONS CHALLENGE FACED

It was realized early on that a system for instant monetary and POS transactions was required for fleet operations. Understanding the demand for such electronic commerce applications as ATM machines and Interac, a decision had to be made on what solution is available in the industry to meet within the fleet’s requirements and operating budget. Marine Atlantic thus wanted to find a solution that will encourage its passengers to take advantage of the fleet's onboard amenities during their journey, such as its cafeterias, bars, lounges, video games, and souvenir shops.

INFOSAT'S SOLUTION

All three ferries were fitted with a stabilized antenna and a Connect system to enable data, voice, fax, Internet, ATM and POS capabilities onboard for both crew and passenger use. Monetary transactions became more efficient and quicker to process, while the system itself has proven to be cost-effective as it is able to provide additional applications.

Source: http://www.marine-atlantic.ca, February 2007

See Another POS Network Case


ROPOS

ROPOS based in Nova Scotia is a remotely operated vehicle that is managed by a not-for-profit corporation called The Canadian Scientific Submersible Facility.  The vehicle was mainly constructed for scientific use by International Submarine Engineering (ISE) of Vancouver, BC.  This remotely operated vehicle has the ability to deploy and recover heavy packages to and from the seafloor in a controlled fashion.  With these capabilities, the Remotely Operated Cable Laying System (ROCLS) gives cabled observatory managers, engineers and scientists increased flexibility in planning their deployments and installations. 


Their Challenge
ROPOS can work as deep as 5000 meters and spend hours or even days working continuously at the bottom of the sea.  The ship transmits power and the computer sends down an electrical-optical cable to the vehicle and in turn sends up data and video images via six optical fibers that are at the core of the cable.  Originally, the scientist would have to be onboard to view the dive, and therefore needed a solution to provide efficient and reliable communication system to view the dive from their Vancouver office.

The Result
By implementing Infosat's Marine Stabilized Antenna, it is the optimal solution for high-speed two-way broadband communication.  With a dedicated backhaul to provide Real-time streaming video, the scientists can now simply control a  ROPOS dive onshore.



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