MSAT Customer Transition Incentive Program

The Transition Incentive Program has been introduced to help ensure current MSAT customers are ready to embrace the new network improvements. The following information about the Customer Transition Incentive Program should provide the information you need to understand what the Transition Incentive Program entitles MSAT customers to.

If you have further questions about the changes, or the Customer Transition Incentive Program, please feel free to contact Infosat, or your sales representative directly to discuss your situation and the option most suitable to your situation. [contact us]

Subsidized Next-Generation Devices for Current Light Squared Customers

MSAT G2 Customers	Customers with active MSAT -G2 and up-to-date accounts will qualify to receive a FREE next-generation device (mounted or hand-held) at the time of service transition for each active terminal they operate.

Government Customers	All Government customers with active account will received a free next-generation device, regardless of the type of device they are operating.

Enterprise Customers with 10 or More Units	Enterprise customers with 10 or more active Westinghouse or Mitsubishi terminals will also receive a FREE next-generation device (mounted or hand-held) for each unit.

Enterprise Customers with Less than 10 Units	Enterprise customers operating less than 10 of the Westinghouse or Mitsubishi models will receive a 40% subsidy toward the purchase of a new next-generation device (mounted or hand-held), up to a maximum of subsidy of $375.00 USD per device.

Terms for FREE or Subsidized Upgrades	Each FREE or subsidized mounted next-generation device will require a 36-month contract with Sky Terra for next-generation satellite services, while each FREE or subsidized hand-held next generation device will require a 24-month service contract for next generation satellite services.
Terms for FREE or Subsidized Upgrades	Upon activation of your next-generation device, your current-generation device will be deactivated. Once deactivated, you will have 30 days to return your current-generation device and accessories.

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